Contact Us
Talk to us
We are a small team and we answer our own email — there is no ticket queue and no chatbot. A person will read what you write.
We reply within one business day, usually sooner. If you are writing about an order, include your order number and we will be able to help you in one message rather than three.
What we are good at helping with
- Sizing — send us her height and chest measurement and we will tell you which size we would order.
- Occasion dates — tell us when you need it and we will tell you honestly whether it will arrive in time.
- Order problems — late, damaged, wrong item. Photograph anything damaged before you write.
- Fabric and care — what a dress is made of, how to store it, whether it can be pressed.
Company
Silkvane LLC
Registered in Wyoming, United States